As a customer service help desk professional, you need to interact with customers to address their technical issues, concerns, challenges and problems. In order to best service these customers, the Customer Service for Help Desk Professionals course will help develop interpersonal skills that will enable you to do so in a professional manner. Your technical expertise will no doubt be useful; however, having additional "people" skills will enable you to appropriately interact and serve the customer.
Course cost $ 25 is not included in class cost. This course is subjec to a minimum enrollment to run. If the minimum enrollment is not met the class may run as a live instructor led class. For more information, please contact: firstname.lastname@example.org or call 207-775-0244.