VTEC Training
Course Code: 19310
Communication Strategies
VTEC Training
Portland,
ME
Class Dates:
8/16/2024
Length:
1/2 Days
Cost:
$175.00
Class Time:
Technology:
Business
Delivery:
Instructor-Led Training, Virtual Instructor-Led Training
Overview
- Course Overview
- In this 1/2 day Communication Strategies workshop you will learn the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.
- Audience
- Supervisors, Leaders, Individuals.
Prerequisites
Course Details
- Modle One: Getting Started
- Workship Objectives
- Module Two: The Big Picture
- What is Communication?
- How Do We Communicate?
- Other Factors in Communication
- Module Three: Understanding Communication Barriers
- An Overview of Common Barriers
- Language Barriers
- Cultural Barriers
- Differences in Time and Place
- Module Four: Paraverbal Communication Skills
- The Power of Pitch
- The Truth about Tone
- The Strength of Speed
- Module Five: Non-Verbal Communication
- Understanding the Mehrabian Study
- All About Body Language
- Interpreting Gestures
- Module Six: Speaking Like a STAR
- S = Situation
- T = Task
- A = Action
- R = Result
- Summary
- Module Seven: Listening Skills
- Seven Ways to Listen Better Today
- Understanding Active Listening
- Sending Good Signals to Others
- Module Eight: Asking Good Questions
- Open Questions
- Closed Questions
- Probing Questions
- Module Nine: Appreciative Inquiry
- The Purpose of AI
- The Four Stages
- Examples and Case Studies
- Module Ten: Mastering the Art of Conversation
- Level One: Discussing General Topics
- Level Two: Sharing Ideas and Perspectives
- Level Three: Sharing Personal Experiences
- Our Top Networking Tips
- Module Eleven: Advanced Communication Skills
- Understanding Precipitating Factors
- Establishing Common Ground
- Using “I” Messages
- Module Twelve: Wrapping Up
- Words from the Wise