Course Code: 990

Business Analysis Essentials

Class Dates:
3 Days
Class Time:


  • Course Overview
  • In this instructor-led course, you will explore the role and responsibilities of the business analyst-the communication link between all business areas and a critical player in project success. Learn techniques for ensuring project success every step of the way-from identifying and analyzing potential projects to making sure that the final project product meets the requirements you identified. Through hands-on exercises, you will learn to define the scope of work and master requirements-gathering techniques that will work for a variety of projects and audiences. You will consider the unique needs of customers, stakeholders, and the IT department as you work toward building, documenting, communicating, and managing requirements
  • Audience
  • This basic course is designed for systems analysts, business analysts, requirements analysts, developers, software engineers, IT project managers, project managers, project analysts, project leaders, senior project managers, team leaders, program managers, testers, and QA specialists


  • There are no prerequisites for this course

Course Details

  • In this course, you will gain the following skills:
  • Understanding the role of the business analyst
  • Building and evaluating a business case
  • Planning, managing, analyzing, documenting, and communicating requirements
  • Conducting effective interviews, group workshops, and questionnaires
  • Performing data mining
  • Effectively capturing and documenting business rules
  • Fostering consensus and agreement
  • Ensuring requirements are met
  • 1. Foundational Concepts
  • Describe business analysis and the role of the business analyst.
  • Define the BABOK® Guide requirements classification scheme.
  • Explore the six business analysis knowledge areas.
  • Map business analysis activities to a generic project life cycle.
  • Understand the content and intent of the BABOK® Guide.
  • Recognize the basic contents, structure, and intent of the BABOK® Guide.
  • 2. Controlled Start: Business Analysis Planning and Monitoring
  • Select the business analysis approach for the project.
  • Perform stakeholder identification, analysis, and categorization.
  • Plan work activities performed by the business analyst.
  • Address business analysis communication.
  • Plan the requirements management process.
  • Manage and monitor the business analysis effort.
  • 3. Manage and monitor the business analysis effort.
  • Describe and understand the business need.
  • Assess capability gaps in the organization.
  • Determine the most feasible business solution approach.
  • Define the resulting solution scope.
  • Build a business case for the proposed solution.
  • 4. Overachieving Tasks: Requirements Management and Communications
  • Manage solution scope and requirements.
  • Requirements should be S.M.A.R.T. (Specific, Measurable, Attainable, Relevant, and Time-bound)
  • Types of Requirements (definition, examples, etc)
  • Prioritization
  • Manage requirements traceability.
  • Maintain requirements for reuse after implementation.
  • Prepare requirements packages using the appropriate
  • Communicate the requirements while managing stakeholder expectations
  • 5. Controlled Middle: Elicitation
  • Prepare for elicitation.
  • Techniques
  • Conduct elicitation activity.
  • Conflicts during elicitation and how to resolve them (two different stakeholders want a requirement addressed differently)
  • Document elicitation results.
  • Confirm elicitation results.
  • 6. Controlled Middle: Requirements Analysis
  • Prioritize requirements.
  • Organize requirements.
  • Specify and model requirements.
  • Define assumptions and constraints.
  • Verify requirements.
  • Validate requirements.
  • What happens if a requirement needs to be changed
  • Traceability
  • 7. Controlled End: Solution Assessment and Validation
  • Assess proposed solution.
  • Allocate requirements.
  • Assess organizational readiness.
  • Define transition requirements.
  • Writing effective test scenarios/cases
  • Preparing for testing (systems, test data, environment, etc)
  • Validate solution.
  • Evaluating solution performance while managing testing and test outcomes.
  • 8. Underlying Competencies
  • Analytical thinking and problem-solving skills
  • Key business-analysis behavioral characteristics
  • Business and software knowledge
  • Communication and interaction skills
  • 9. Test Prep
  • Discuss experience requirements for the CBAP and CCBATM exams.
  • Calculate your hours of business analysis experience.
  • Review additional exam eligibility requirements.
  • Navigate the steps of the exam application process.