Course Code: 796

CCNP Troubleshooting and Maintaining Cisco IP Networks (TSHOOT)

Class Dates:
5/13/2019
Length:
5 Days
Cost:
$2795
Class Time:
Technology:
Network
Delivery:

Overview

  • Course Overview
  • Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v2.0 is a 5-day training program where you will learn and practice techniques to monitor and troubleshoot routed and switched networks through extensive hands-on lab exercises. Troubleshooting methods, approaches, procedures, and tools are explored. A series of different organizations are introduced for each a set of troubleshooting scenarios that are presented. You will attempt to solve as many of the troubleshooting tickets as you can; the debrief includes review information that will help you further understand the specific issues raised in the scenarios.

    CCNP® (Cisco Certified Network Professional) Routing and Switching certification indicates advanced knowledge of networks. It is the second stage of the Network Installation and Support track, and it teaches the installation, configuration, and operation of LAN, WAN, and dial access services for medium-to-large networks with multiple protocols.
  • Audience
  • TSHOOT is designed for network engineers with at least one year of professional work experience, who are ready to advance their skills and work independently on complex network solutions. Students will learn to (1) plan and perform regular maintenance on complex enterprise routed and switched networks and (2) use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting. Extensive labs provide for hands-on learning and reinforce troubleshooting skills.

    Who Should Attend:

    Network engineers and technicians
    Support engineers
    Systems engineers
    Network analysts
    Senior network administrators
    Anyone involved in implementing, verifying, and troubleshooting routed and switched enterprise networks

Prerequisites

Course Details

  • Course Objectives
  • Troubleshooting methods, approaches, and procedures
  • Recommended network maintenance practices
  • Using basic and specialized troubleshooting tools
  • Troubleshooting:
  • A redundant Internet gateway or redundant ISP fails to provide backup connectivity
  • OSPF, EIGRP and BGP issues, including redistribution
  • HSRP, VRRP, and GLBP issues
  • EtherChannel issues
  • Other issues including NTP, DNS, default routes, IP SLAs, AAA, and GRE
  • When headquarters or branch clients are unable to access internal devices or the Internet
  • When you are unable to connect to a network device using SSH or Telnet
  • When devices are unable to acquire a DHCP-provided address
  • Module 1: Tools and Methodologies of Troubleshooting
  • Describing Troubleshooting Methodologies
  • Using Troubleshooting Procedures
  • Following Recommended Practices During Routine Network Maintenance
  • Using Basic IOS Troubleshooting Tools
  • Using Specialized Troubleshooting Tools
  • Module 2: Troubleshooting at SECHNIK Networking Ltd.
  • Debrief of the each of the three Troubleshooting at SECHNIK Networking Ltd. Labs
  • Troubleshooting issues with trunks, NAT, interfaces, IPv6, network layer connectivity, error-disabled ports, DHCP, passive interfaces
  • Module 3: Troubleshooting at TINC Garbage Disposal Ltd.
  • Debrief of the each of the four Troubleshooting at TINC Garbage Disposal Ltd. Labs
  • Troubleshooting issues with BGP neighborship, port security, VLANs, native VLAN, OSPF adjacency,
  • Management access, HSRP, routing sources, VRRP, EtherChannel, GLBP, DHCP snooping
  • Module 4: Troubleshooting at PILE Forensic Accounting Ltd.
  • Debrief of the each of the five Troubleshooting at PILE Forensic Accounting Ltd. Labs
  • Troubleshooting issues with EIGRP adjacency, BGP filtering and route selection,
  • NTP, inter-VLAN routing, DNS, remote device management, EIGRP named configuration
  • EIGRP stub, default routes, management plane security.
  • Module 5: Troubleshooting at Bank of POLONA Ltd.
  • Debrief of the each of the four Troubleshooting at POLONA Ltd. Labs
  • Troubleshooting issues with redistribution, FHRP tracking, IP SLA
  • EIGRP summarization, basic RIPng, ACLs, GRE tunnels, OSPF summarization
  • AAA, OSPF for IPv6, OSPF stub areas.
  • Module 6: Troubleshooting at RADULKO Transport Ltd.
  • Debrief of the each of the four Troubleshooting at RADULKO Transport Ltd. Labs.
  • Troubleshooting issues with STP, PBR, CDP, LLDP, VTP, EIGRP for IPv6
  • MP-BGP, and OSPFv3 address families
  • Lab Outline
  • Discovery 1: Maintaining and Documenting a Network
  • Discovery 2: Troubleshooting Connectivity
  • The following challenge labs are included in this course:
  • Challenge 1: First Troubleshooting at SECHNIK Networking Ltd.
  • Challenge 2: Second Troubleshooting at SECHNIK Networking Ltd.
  • Challenge 3: Third Troubleshooting at SECHNIK Networking Ltd.
  • Challenge 4: First Troubleshooting at TINC Garbage Disposal Ltd.
  • Challenge 5: Second Troubleshooting at TINC Garbage Disposal Ltd.
  • Challenge 6: Third Troubleshooting at TINC Garbage Disposal Ltd.
  • Challenge 7: Fourth Troubleshooting at TINC Garbage Disposal Ltd.
  • Challenge 8: First Troubleshooting at PILE Forensic Accounting Ltd.
  • Challenge 9: Second Troubleshooting at PILE Forensic Accounting Ltd.
  • Challenge 10: Third Troubleshooting at PILE Forensic Accounting Ltd.
  • Challenge 11: Fourth Troubleshooting at PILE Forensic Accounting Ltd.
  • Challenge 12: Fifth Troubleshooting at PILE Forensic Accounting Ltd.
  • .
  • Challenge 13: First Troubleshooting at Bank of POLONA Ltd.
  • Challenge 14: Second Troubleshooting at Bank of POLONA Ltd.
  • Challenge 15: Third Troubleshooting at Bank of POLONA Ltd.
  • Challenge 16: Fourth Troubleshooting at Bank of POLONA Ltd.
  • Challenge 17: First Troubleshooting at RADULKO Transport Ltd.
  • Challenge 18: Second Troubleshooting at RADULKO Transport Ltd.
  • Challenge 19: Third Troubleshooting at RADULKO Transport Ltd.
  • Challenge 20: Fourth Troubleshooting at RADULKO Transport Ltd.