Course Code: 5800

Office 365 Part 1 - End User

Class Dates:
1 Days
Class Time:
Instructor-Led Training, Virtual Instructor-Led Training


  • Course Overview
  • Welcome to the first part of our Office 365 course. Office 365, is Microsoft’s subscription-based online office and software services suite, it incorporates access to online services such as cloud storage with the portability of Office Online.

    This course is intended to help users of Office 365 understand how to complete basic tasks using its various apps and services. This manual will also help more experienced users who have little to no experience with Office Online, Skype for Business 2016, and Microsoft Teams.
  • Audience

    By the end of this course, users should be comfortable with logging into and out their accounts, modifying basic account settings, communicating with others using Skype for Business, Outlook Online, and Microsoft Teams.


  • This course assumes the user understands the basics of using a Windows-based computer. Students should be comfortable using the keyboard, mouse, and Start menu. Understanding and experience with printing and using a web browser is an asset, but not required.

Course Details

  • Lesson 1: Getting Started
  • TOPIC A: About Office 365..
  • What is Office 365?, What is Included in Office 365?
  • What are the Requirements to Use Office 365?. Frequently Asked Questions
  • TOPIC B: Navigating Your Account.
  • Log into Office 365, Navigate the Office 365 Landing Page
  • Update your Profile, Log Out of Office 365
  • TOPIC C: Finding Help and Changing Settings
  • Search for Help, View Settings, Change your Password and Language
  • TOPIC D: Using Desktop Apps with Office 365
  • Download and Install Office 365 Software
  • Signing into Office 365 from Office 2016
  • Lesson 2: Communicating with the Outlook Web App
  • TOPIC A: Getting Started with the Outlook Web App
  • Open the Outlook Web App, Components of the Outlook Web App
  • Receive and Send Messages, Add and Send Attachments
  • Delete and Recover Messages, Manage Mailbox Folders
  • TOPIC B: Configuring the Outlook Web App ..
  • Add Signatures, Set Up Automatic Replies, Set Up Inbox Rules
  • TOPIC C: Managing Contacts.
  • About Outlook Web App Contact, Components of the People Web App.
  • Add and Remove Contacts, Create Distribution Groups
  • TOPIC D: Using the Calendar
  • Open the Calendar Web App, About the Calendar Workspace
  • Create Calendar Items, Share your Calendar
  • Lesson 3: Communicating with Colleagues
  • TOPIC A: Using the Newsfeed
  • What is the Newsfeed? Using the Newsfeed Interface, Follow Colleagues and Tags
  • TOPIC B: Getting Started with Yammer.
  • What is Yammer? Using the Yammer Interface, View User Profiles
  • TOPIC C: Getting Started with Microsoft Teams .
  • What is Microsoft Teams?
  • Using the Microsoft Teams Interface,
  • Start a Conversation
  • Use Mentions
  • Search Conversations
  • Lesson 4: Using Skype for Business
  • TOPIC A: Getting Started with Skype for Business
  • What is Skype for Business, Signing into Skype for Business
  • Setting your Presence Indicator, Adding a Contact
  • Sending and Receiving Messages
  • Signing Out of Skype for Business
  • TOPIC B: Making Calls with Skype for Business
  • Making a Voice Call
  • Making a Video Call
  • Lesson 5: Working with Office Online Apps
  • TOPIC A: Use Word Online
  • About Word Online, Creating a New Document
  • Opening and Editing an Existing Document, Closing Word Online
  • TOPIC B: Using Excel Online
  • About Excel Online, Creating a New Workbook
  • Opening and Editing an Existing Workbook, Opening a Workbook on Your Desktop
  • Closing Excel Online
  • TOPIC C: Using PowerPoint Online
  • About PowerPoint Online, Creating a New Presentation, Opening and Editing an Existing Presentation
  • Opening a Presentation on Your Desktop, Closing PowerPoint Online
  • TOPIC D: Using OneNote Online
  • About OneNote Online, Creating a New Notebook, Opening & Editing a Notebook
  • .
  • Opening a Notebook on Your Desktop
  • Closing OneNote Online
  • Lesson Lab 1-1
  • Lesson Lab 2-1
  • Lesson Lab 2-2
  • Lesson Lab 3-1
  • Lesson Lab 4-1
  • Lesson Lab 5-1
  • Lesson Lab 5-2