Course Code: 5795

Scrum Master Certification

Class Dates:
2 Days
Class Time:


  • Course Overview
  • Even projects that have solid, well-defined project plans encounter some degree of change and waste. Shifting market conditions, budget cuts, staff restructuring, or any number of influences will disrupt the best plan while contributing to customer dissatisfaction and staff discouragement. Moreover, projects that begin with changing or unclear requirements make it difficult to even establish project expectations.

    Scrum is the agile development process that allows teams to deliver usable software periodically throughout the life of the project, absorbing change and new requirements as the project proceeds.

    Beginning with the history of agile development and moving through the disciplines promoted by Scrum, you will gain a comprehensive understanding of the Scrum methodology while specifically reviewing the behaviors expected of a ScrumMaster.

  • Audience
  • Those practicing or looking to practice the art of the ScrumMaster or anyone involved in Scrum (managers, team members, product managers, etc.)
    Team members not certified, including business customers, users, or partners, product owners, team members, acting ScrumMasters who are not certified
    Those interested in becoming Scrum certified, including project managers, leads, or sponsors, IT managers/directors, business analysts, developers/programmers
    PDUS: This course qualifies you for the following PMI® Professional Development Units (PDUs):

    Leadership = 2
    Strategic and Business Management = 2
    Technical Project Management = 11


Course Details

  • 1. Agile Thinking
  • How Manufacturing has Influenced Software Development
  • The Origins of Agile Thinking
  • The Agile Manifesto
  • The Complexity of Projects
  • Theoretical vs. Empirical Processes Overview
  • The "Iron Triangle" of Project Management
  • 2. The Scrum Framework
  • The Different Scrum Roles
  • Chickens and Pigs
  • Iterative Development vs. Waterfall
  • Self-Management Concepts
  • Full Disclosure and Visibility
  • The Scrum Framework Overview
  • 3. Implementation Considerations
  • Traditional vs. Agile Methods Overview
  • Scrum: The Silver Bullet
  • The Agile Skeleton
  • A Scrum Launch Checklist
  • 4. Scrum Roles
  • The Team Member
  • The Product Owner
  • The Scrum Master
  • 5. The Scrum Team Explored
  • The Agile Heart
  • Bruce Tuckman's Team Life Cycle
  • Patrick Lencioni's Five Dysfunctions of a Team
  • Team Ground Rules
  • Getting Human Resources Involved
  • The Impact of Project Switching
  • The MetaScrum
  • The Scrum of Scrums
  • The Importance of knowing When Software Is "Done"
  • Internal Outsourcing
  • 6. Agile Estimating and Planning
  • Product Backlog Features
  • Relative Weighted Prioritization
  • Prioritizing Our Time
  • User Stories
  • Relative Effort
  • Velocity
  • Planning Poker and Story Points
  • Ideal Team Days
  • Team Capacity
  • Projecting a Schedule
  • Why Plan in an Agile Environment?
  • 7. The Product Owner: Extracting Value
  • The Priority Guide
  • Product Backlog Refactoring
  • Productivity Drag Factors
  • Fixed Price/Date Contracts
  • Release Management
  • Earned Value Management
  • 8. The ScrumMaster Explored
  • The ScrumMaster Aura
  • Characteristics of a ScrumMaster Candidate
  • The Difficulties of Being a ScrumMaster
  • A Day in the Life of a ScrumMaster
  • The Importance of Listening
  • Common Sense
  • 9. Meetings and Artifacts Reference Material
  • A Chart of Scrum Meetings
  • The Product Backlog
  • Sprint Planning
  • The Sprint Backlog
  • The Sprint
  • The Daily Scrum
  • The Sprint Demo/Review
  • Why Plan?
  • The Ideal Team Day
  • Scrum Tools
  • 10. Advanced Considerations and Reference Material
  • Conflict Management
  • Different Types of Sprints
  • The ScrumMaster of the Scrum-of-Scrums
  • Metrics
  • Dispersed Teams
  • Scaling
  • Developing Architecture
  • Stage Gate/Milestone Driven Development
  • Inter- and Intra-Project Dependencies
  • Task Boards, Project Boards
  • Scrum and CMM, "Traditional" XP