Course Code: 5635

20703-1 Administering System Center Configuration Manager

Class Dates:
5 Days
Class Time:


  • Course Overview
  • This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize System Center Endpoint Protection, manage compliance, and create management queries and reports. Additionally, this course, in conjunction with Microsoft Official Course 20703-2B, helps certification candidates prepare for Exam 70-703: Administering System Center Configuration Manager and Cloud Services Integration.

  • Audience
  • This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications.

    This course also is for individuals who are interested in taking Exam 70-703: Administering System Center Configuration Manager and Cloud Services Integration. Courses 20703-1B and 20703-2B, or equivalent knowledge and skills, are necessary to prepare for this exam.


  • Before attending this course, students must have:

    Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing.
    Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.
    Installation, configuration, and troubleshooting for Windows-based personal computers.
    Basic concepts of public key infrastructure (PKI) security.
    Basic understanding of scripting and Windows PowerShell syntax.
    Basic understanding of Windows Server roles and services.
    Basic understanding of the configuration options foriOS, Android, and Windows Mobile device platforms.
    Students who attend this training can meet the prerequisites by attending the following courses or by obtaining equivalent knowledge and skills through hands-on activities:

  • Recommended Courses:

  • 20697-1 Implementing and Managing Windows 10
  • 20697-2 Deploying and Managing Windows 10 Using Enterprise Services
  • 20411 Administering Windows Server 2012

Course Details

  • Module 1: Managing computers and mobile devices in the enterprise
  • Overview of systems management by using enterprise management solutions
  • Overview of the Configuration Manager architecture
  • Overview of the Configuration Manager administrative tools
  • Tools for monitoring and troubleshooting a Configuration Manager site
  • Lab : Exploring the Configuration Manager tools
  • Module 2: Analyzing data using queries, reports, and CMPivot
  • Introduction to queries
  • Configuring Microsoft SQL Server Reporting Services (SSRS)
  • Analyzing the real-time state of a device by using CMPivot
  • Lab : Creating and running queriesConfiguring boundaries and resource discovery
  • Lab : Configuring SSRS
  • Lab : Analyzing the real-time state of a device by using CMPivot
  • Module 3: Preparing the Configuration Manager management infrastructure
  • Configuring site boundaries and boundary groups
  • Configuring resource discovery
  • Configuring the Exchange Server Connector for mobile device management
  • Organizing resources using device and user collections
  • Lab : Configuring boundaries and resource discovery
  • Lab : Configuring user and device collections
  • Module 4: Deploying and Managing the Configuration Manager Client
  • Overview of the Configuration Manager client
  • Deploying the Configuration Manager client
  • Configuring and monitoring client status
  • Managing client settings in Configuration Manager
  • Lab : Deploying the Microsoft System Center Configuration Manager client software
  • Lab : Configuring and monitoring client status
  • Lab : Managing client settings
  • Module 5: Managing Inventory for PCs and Applications
  • Overview of inventory collection
  • Configuring hardware and software inventory
  • Managing inventory collection
  • Configuring software metering
  • Configuring and managing Asset Intelligence
  • Lab : Configuring and managing inventory collection
  • Lab : Configuring software metering
  • Lab : Configuring and managing Asset Intelligence
  • Module 6: Distributing and Managing Content Used for Deployments
  • Preparing the infrastructure for content management
  • Distributing and managing content on distribution points
  • Lab : Distributing and managing content for deployments
  • Module 7: Deploying and Managing Applications
  • Overview of application management
  • Creating applications
  • Deploying applications
  • Managing applications
  • Deploying virtual applications by using System Center Configuration Manager (Optional)
  • Deploying and managing Windows Store apps
  • Lab : Creating and deploying applications
  • Lab : Managing application supersedence and removal
  • Lab : Deploying virtual applications by using Configuration Manager (Optional)
  • Lab : Using Configuration Manager to deploy Windows Store apps
  • Module 8: Maintaining Software Updates for Managed PCs
  • The software updates process
  • Preparing a Configuration Manager site for software updates
  • Managing software updates
  • Configuring automatic deployment rules
  • Monitoring and troubleshooting software updates
  • Enabling third-party updates
  • Lab : Configuring the site for software updates
  • Lab : Deploying and managing software updates
  • Module 9: Implementing Endpoint Protection for Managed PCs
  • Overview of Endpoint Protection in Configuration Manager
  • Configuring, deploying, and monitoring Endpoint Protection policies
  • Configuring and deploying advanced threat policies
  • Lab : Implementing Microsoft System Center Endpoint Protection
  • ab : Implementing advanced threat policies
  • Module 10: Managing compliance and secure data access
  • Overview of Compliance Settings
  • Configuring compliance settings
  • Viewing compliance results
  • Managing resource and data access
  • Lab : Managing compliance settings
  • Module 11: Managing Operating System Deployment
  • An overview of operating system deployment
  • Preparing a site for operating system deployment
  • Deploying an operating system
  • Managing Windows as a service
  • Lab : Preparing the site for operating -system deployment
  • Lab : Deploying operating -system images for bare-metal installations
  • Module 12: Managing and Maintaining a Configuration Manager Site
  • Configuring role-based administration
  • Configuring Remote Tools
  • Overview of Configuration Manager site maintenance
  • Backing up and recovering a Configuration Manager site
  • Updating the Configuration Manager infrastructure
  • Lab : Configuring role-based administration
  • Lab : Configuring Remote Tools
  • Lab : Maintaining a Configuration Manager site