Integrating Cisco Unified Communications Applications (CAPPS) v1.0 teaches learners the integration options of Cisco Unified Presence, Cisco Unity Express, and Cisco Unity Connection. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified Presence and Cisco Unified Personal Communicator integration options with Cisco Unified Communications Manager.
*Course Cost listed does not include the cost of courseware or lunch. Course is subject to minimum enrollment. Course may run virtually as a Virtual Instructor-Led (VILT) class if minimum enrollment is not met.
To fully benefit from this course, students should have the following prerequisite skills and knowledge:
Working knowledge of converged voice and data networks
Basic knowledge of Cisco IOS gateways
Working knowledge of Cisco Unified Communications Manager and Cisco Unity Connection
Knowledge gained from attending authorized prerequisite Cisco courses: ICND 1 & 2 or CCNA Bootcamp, ICOMM, CVOICE, and CIPT 1