Course Code: 31436

AB-900 Microsoft 365 Copilot and Agent Administration Fundamentals

Class Dates:
3/27/2026
5/29/2026
Length:
1 Days
Cost:
$675.00
Class Time:
Technology:
Server
Delivery:
Instructor-Led Training, Virtual Instructor-Led Training

Overview

  • Course Overview
  • Course AB-900T00 Introduction to Microsoft 365 and AI administration provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces learners to the foundational concepts, core services, and administrative controls of Microsoft 365. It then builds upon this foundation by exploring how Copilot and agents can utilize AI to automate tasks, enhance collaboration, and personalize user experiences across the Microsoft 365 suite.
  • Audience
  • Role: Administrator, Functional Consultant

    AB-900T00 is designed for beginning-level technical IT/Pros and novice administrators seeking foundational understanding of Microsoft 365 services and Microsoft 365 Copilot. Learners are introduced to the essential components, concepts, and capabilities they need to utilize and manage Microsoft 365, Copilot, and agents without requiring prior hands-on experience.

    Ideal for IT administrators, digital workplace teams, and early-career professionals who need to bridge traditional M365 administration with next-gen AI capabilities.

Prerequisites

  • Recommended Experience Microsoft 365 Familiarity: Understanding of core services, including Exchange Online, SharePoint, Microsoft Teams, and Microsoft Entra.
    Administrative Knowledge: Familiarity with the vario
    us admin centers used to manage users, groups, licenses, and security settings. Security & Compliance: Basic understanding of Microsoft Purview, data protection, governance, and authentication methods like Single Sign-On (SSO).
    AI Tools: Hands-on experience with generative AI productivity tools and an understanding of how to manage Copilot and AI agents.
    IT Practices: A proficient understanding of general, modern IT management practices.

Course Disclaimer

*Course Cost listed does not include the cost of courseware or exam. Course is subject to a minimum enrollment to run. Course may run virtually as a Virtual Instructor-Led (VILT) class if the minimum enrollment is not met. For more information, please contact learn@vtec.org or call 207-775-0244.

Course Details

  • 1. Core Microsoft 365 Services
  • This section focuses on the foundational architecture required to support AI.
  • Tenant Configuration: Using the Microsoft 365 Admin Center to manage organization-wide settings
  • User & Group Management: Creating and managing identities, licenses, and roles within Microsoft Entra ID.
  • Security Foundations: Implementing Zero Trust principles, Multi-Factor Authentication (MFA), and Conditional Access policies.
  • Service-Specific Admin: Basic navigation and object management in Teams, SharePoint, and Exchange Online admin centers.
  • 2. Data Protection & Governance
  • This domain is the largest part of the exam, emphasizing how to secure data that Copilot accesses.
  • Microsoft Purview: Configuring Information Protection (sensitivity labels), Data Loss Prevention (DLP), and retention policies
  • AI Security Posture: Understanding how Microsoft Graph influences Copilot responses and managing Insider Risk.
  • Overshare Mitigation: Identifying and troubleshooting oversharing risks in SharePoint and OneDrive through Data Access Governance reports.
  • Auditing & Compliance: Monitoring AI-driven data interactions and searching for activity via eDiscovery and Audit Logs.
  • 3. Administration of Copilot & Agents
  • This section covers the direct management of AI features and custom-built agents.
  • Copilot Management: Handling licensing models, enabling/disabling specific AI features, and managing prompt governance.
  • Agent Lifecycle: Basic steps for creating, testing, and publishing agents using Microsoft Copilot Studio or within SharePoint.
  • Monitoring & Adoption: Tracking usage analytics, credit consumption for pay-as-you-go billing, and user adoption metrics.