Course Code: 28402

Managing Microsoft 365 Messaging (MS203WV)

Class Dates:
12/9/2024
2/8/2025
Length:
3 Days
Cost:
$2695.00
Class Time:
Technology:
Server
Delivery:
Instructor-Led Training, Virtual Instructor-Led Training

Overview

  • Course Overview
  • This course provides a detailed description of the key components of the Microsoft 365 messaging service, Exchange Online. It describes how messaging administrators can use Exchange Online to perform various configuration tasks to manage, help secure, monitor, and troubleshoot mail flow. Students will learn how to manage Exchange Online recipient objects, message transport and mail flow, messaging infrastructure and security, message hygiene, and compliance. This course is primarily designed for students who want to be messaging administrators in a Microsoft 365 environment.

    Lab description
  • Audience
  • This course is primarily intended for Exchange Server and Microsoft 365 messaging administrators who want to manage a secure, efficient, and effective email collaboration platform that uses Exchange Online and Microsoft 365. The secondary audience for this course can be candidates who want to take the MS-203 exam or other exams related to Exchange Online.

    Why choose this course?

    Fastest, most effective way to learn the critical information and skills needed for Exchange Online.
    Meticulous content relevance, tailored to Microsoft 365.
    All content follows Microsoft best practices for Microsoft 365 administration.
    Offers an array of demonstrations that bolster the learning material.
    Expert instructional design ensures a superior learning experience.

Prerequisites

  • Basic understanding of cloud services
    Basic knowledge of Microsoft cloud services and Microsoft 365 applications
    Basic experience with Active Directory Domain Services (AD DS) and Microsoft Entra ID
    Basic understanding of authentication types and cloud licensing
    Basic experience with business email systems such as Microsoft Exchange


    Lab description
    You will begin with an overview of the Exchange Online and Microsoft 365 admin portals, followed by creating and managing accounts related to users, resources, and contacts. You’ll manage address lists, address book policies, and role-based access control (RBAC) in Exchange Online, and then implement security features in Microsoft Entra ID. You’ll troubleshoot mail flow and implement message security and threat policies by using Microsoft Defender. Next, you’ll implement message compliance and lifecycle management by using Microsoft Purview. In the final lab, you’ll configure clients for Exchange Online.

Course Disclaimer

*Course Cost listed does not include the cost of courseware and labs $ 165. Course is subject to a minimum enrollment to run. Course may run virtually as a Virtual Instructor-Led (VILT) class if the minimum enrollment is not met. If the course is under the minimum enrollment the course may run as 2 day class (Bootcamp Style). For more information, please contact learn@vtec.org or call 207-775-0244.

Course Details

  • By completing this course, you’ll achieve the knowledge and skills to:
  • Describe Exchange Online and explain how it compares to Microsoft Exchange Server.
  • Create and manage Exchange Online recipient objects and policies.
  • Manage administrator and user roles in Exchange Online.
  • Manage authentication and security in Microsoft Entra ID.
  • Manage domains, connectors, and mail flow in Exchange Online.
  • Plan and manage message security and encryption in Exchange Online.
  • Implement data loss prevention (DLP), retention and archive policies, and auditing in Exchange Online.
  • Configure and troubleshoot client access in Exchange Online.
  • Module 1: Overview of Exchange Online
  • Lesson 1: Introduction to Microsoft 365 services
  • What is Microsoft 365?
  • Overview of Microsoft 365 workloads
  • Overview of Microsoft 365 subscriptions
  • Provisioning a Microsoft 365 tenant
  • Lesson 2: Introduction to Exchange Online
  • Overview of Exchange Online
  • How does Exchange Online compare to Exchange Server?
  • Key reasons to use Exchange Online
  • What is Exchange hybrid deployment?
  • Organization relationships in Exchange Online
  • .
  • Lesson 3: Overview of Exchange Online administration tools
  • Microsoft 365 admin center, Exchange admin center
  • Managing Microsoft 365 and Exchange Online with PowerShell
  • Lab: Exploring Microsoft 365 and Exchange Online admin portals
  • Exercise 1: Provisioning a Microsoft 365 tenant
  • Exercise 2: Adding products and licenses to a Microsoft 365 tenant
  • Exercise 3: Reviewing Microsoft 365 and Exchange admin centers
  • Exercise 4: Managing Exchange Online with PowerShell
  • Exercise 5: Assigning product licenses to users
  • Module 2: Managing Exchange Online recipient objects
  • Lesson 1: Exchange Online recipient objects
  • Overview of recipient object types in Exchange Online
  • Overview of user mailboxes
  • Overview of resource mailboxes
  • Overview of link mailboxes
  • Overview of mail contacts and mail users
  • Managing groups in Exchange Online
  • Overview of public folders
  • Lesson 2: Creating and managing Exchange Online recipient objects
  • Creating and managing user mailboxes and mailbox settings
  • Creating and managing resource mailboxes
  • Creating and managing shared mailboxes
  • .
  • Creating and managing contacts
  • Creating and managing groups
  • Creating and managing public folders
  • Lab A: Creating and managing Exchange Online recipients
  • Exercise 1: Creating a new user mailbox
  • Exercise 2: Managing user mailbox settings
  • Exercise 3: Creating and managing groups by using the Exchange admin center
  • Exercise 4: Creating Exchange Resources and Contacts
  • Exercise 5: Validating Email Functionality
  • Overview of address lists in Exchange Online
  • Creating and managing address lists
  • Creating and managing address books and address book policies, Configuring offline address books
  • Lab B: Managing address lists and address book policies in Exchange Online
  • Exercise 1: Creating address lists
  • Exercise 2: Creating and assigning Address book policies
  • Module 3: Managing administration in Exchange Online
  • Lesson 1: Overview of Exchange Online administration
  • Overview of the Exchange Online permission model
  • Microsoft 365 or Office 365 permissions in Exchange Online
  • What is RBAC?
  • Implementing RBAC for Applications in Exchange Online
  • Lesson 2: Managing administrator roles in Exchange Online
  • What are role groups and management role groups?
  • Built-in role groups in Exchange Online
  • Creating and managing role groups in Exchange Online
  • Feature permissions in Exchange Online
  • Lesson 3: Managing user roles in Exchange Online
  • Overview of Exchange Online user roles
  • Implementing user roles with role assignment policies
  • Managing roles and role assignment policies
  • Lab: Managing role-based access control for administration in Exchange Online
  • Exercise 1: Reviewing and assigning Admin Roles in Microsoft 365
  • Exercise 2: Creating and managing role groups in Exchange Online
  • Exercise 3: Managing user roles with role assignment policies
  • Module 4: Managing authentication and security in Microsoft Entra ID
  • Lesson 1: Managing authentication and objects in Microsoft Entra ID
  • Overview of Microsoft Entra ID
  • Authentication types with Microsoft Entra ID
  • Managing user objects and user settings in Microsoft Entra ID
  • Managing group objects and group settings in Microsoft Entra ID
  • Lesson 2: Implementing security in Microsoft Entra ID
  • What is MFA?, What is conditional access?
  • Creating conditional access policies
  • Overview of Privileged Identity Management
  • Implementing password protection
  • Implementing self-service password reset
  • Microsoft Entra ID security defaults
  • .
  • Lesson 3: Implementing authentication for Exchange Online clients
  • Authentication in Exchange Online
  • Authentication in Exchange hybrid deployments
  • Enabling hybrid modern authentication
  • Lab: Implementing authentication and security features in Microsoft Entra ID
  • Exercise 1: Managing objects and reviewing authentication methods in Microsoft Entra ID
  • Exercise 2: Configuring SSPR
  • Exercise 3: Enforcing multifactor authentication by using a conditional access policy
  • Module 5: Managing mail flow in Exchange Online
  • Lesson 1: Managing domains and connectors in Exchange Online
  • Configuring and managing SMTP domains for Exchange Online
  • Overview of remote domains
  • Overview of connectors
  • Configuring and managing connectors in Exchange Online
  • Lesson 2: Managing mail flow in Exchange Online
  • Overview of mail flow in Exchange Online
  • Managing mail flow in hybrid scenarios
  • Overview of mail flow rules
  • Configuring and managing mail flow rules
  • Using mail flow rules for specific scenarios
  • Lab A: Managing mail flow for Exchange Online
  • Exercise 1: Configuring Connectors to manage mail flow
  • Exercise 2: Configuring Mail flow rules
  • Exercise 3: Validating mail flow rules
  • Lesson 3: Monitoring and troubleshooting mail flow in Exchange Online
  • Troubleshooting mail flow, Message tracing in Exchange Online
  • Exchange Online reporting
  • Monitoring Exchange Online with Microsoft Service Health
  • Alert policies and alerts in Exchange Online
  • Lab B: Monitoring and troubleshooting mail flow
  • Exercise 1: Monitoring Exchange Health and mail flow
  • Exercise 2: Troubleshooting Exchange Online mail flow
  • Module 6: Managing message security in Exchange Online
  • Overview of Exchange Online Protection
  • Planning mail flow for Exchange Online Protection
  • How does email protection work?
  • Lesson 2: Overview of the Microsoft Defender platform
  • What is Microsoft Defender?
  • Overview of Microsoft Defender for Office 365
  • How threat protection works in Microsoft Defender for Office 365
  • What is Microsoft Defender for Identity?
  • Attack simulation in Microsoft Defender for Office 365
  • Lesson 3: Using Microsoft Defender for message security
  • Preset security policies in Exchange Online Protection and Microsoft Defender for Office 365
  • Managing and configuring anti-spam protection
  • .
  • Managing and configuring anti-malware protection
  • Managing and configuring spoofing protection
  • Managing and configuring phishing protection
  • Configuring Safe Attachments, Configuring Safe Links
  • Configuring connection filtering, Configuring outbound spam protection
  • Configuring quarantine and quarantine policies
  • Lab A: Implementing message security with preset security policies
  • Exercise 1: Running an email attack simulation
  • Exercise 2: Configuring preset security policies
  • Exercise 3: Removing preset security policies
  • Lesson 4: Implementing message encryption in Exchange Online
  • How does message encryption work in Exchange Online?
  • .
  • Implementing message encryption in Exchange Online with Microsoft Purview
  • Managing message encryption
  • Managing advanced message encryption in Exchange Online
  • Lab B: Configuring threat policies and Purview Message Encryption
  • Exercise 1: Creating a custom quarantine policy
  • Exercise 2: Configuring threat policies
  • Exercise 3: Configuring Microsoft Purview Message Encryption
  • Module 7: Implementing compliance in Exchange Online
  • Lesson 1: Implementing DLP in Exchange Online
  • Overview of DLP
  • How do DLP rules work?
  • DLP policy templates in Exchange Online
  • Creating DLP policies
  • Configuring and managing policy tips
  • Lesson 2: Implementing data lifecycle management in Exchange Online
  • Overview of data lifecycle management
  • Overview of Microsoft 365 retention policies
  • Creating and managing retention policies in Microsoft 365
  • Overview of retention policies in Exchange Online
  • Overview of Exchange Online journaling
  • Lesson 3: Implementing information protection in Exchange Online
  • Overview of sensitive information types
  • What are sensitivity labels?
  • Creating and publishing sensitivity labels
  • Using sensitivity labels to apply encryption
  • Lesson 4: Implementing and managing eDiscovery for Exchange resources
  • Overview of Microsoft Purview eDiscovery
  • Overview of content search
  • Creating and running a content search
  • Previewing and exporting search results
  • Creating and managing eDiscovery holds for Exchange Online
  • Lab A: Implementing messaging compliance
  • Exercise 1: Protecting and classifying Exchange messages by using sensitivity labels
  • .
  • Exercise 2: Configuring Data Loss Prevention policies
  • Exercise 3: Creating and managing an eDiscovery case
  • Lesson 5: Auditing in Exchange Online
  • Overview of auditing reports in Exchange Online
  • Exporting mailbox audit logs
  • Running litigation hold reports
  • Running role group change reports
  • Managing administrator audit logs
  • Lab B: Message lifecycle management using archiving and retention
  • Exercise 1: Enabling In-place archive for user mailboxes
  • Exercise 2: Configuring and publishing Microsoft 365 retention labels
  • Module 8: Configuring clients for Exchange Online
  • Lesson 1: Outlook clients for Exchange Online
  • Overview of Outlook for PC and Outlook for Mac
  • Outlook for iOS and Android clients
  • Overview of Exchange ActiveSync, POP3, and IMAP4 clients
  • Modern authentication with mobile clients
  • Securing Outlook for iOS and Android in Exchange Online
  • S/MIME for Outlook for iOS and Android in Exchange Online
  • Lesson 3: Configuring and troubleshooting client access in Exchange Online
  • Overview of Remote Connectivity Analyzer
  • Client Access Rules in Exchange Online
  • Modern authentication for Outlook in Exchange Online
  • Lab: Configuring clients for Exchange Online
  • .
  • Exercise 1: Configuring Outlook Web App Policies
  • Exercise 2: Managing Microsoft 365 app installations
  • By completing this lab, you’ll achieve the knowledge and skills to:
  • Create and configure Outlook Web App Policies.
  • Configure Microsoft 365 app installation options.