Course Code: 27394

ITIL® 4 SPECIALIST: CREATE, DELIVER AND SUPPORT

Class Dates:
4/22/2024
5/13/2024
6/3/2024
Length:
3 Days
Cost:
$2495.00
Class Time:
Technology:
Business
Delivery:
Virtual Instructor-Led Training

Overview

  • Course Overview
  • Integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods and tools.

    This course provides those IT leaders, practitioners and support staff who already hold the ITIL 4 foundation qualification with an understanding of how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods and tools. It gives them an understanding of service performance, service quality and improvement methods.
  • Audience
  • Who Can Benefit
    Individuals continuing their journey in service management
    ITSM managers and aspiring ITSM managers
    ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery

Prerequisites

  • Candidates must hold the ITIL 4 Foundation certificate.

Course Details