Course Code: 19287

Written Communication

Class Dates:
11/28/2022
2/15/2023
Length:
1 Days
Cost:
$295.00
Class Time:
Technology:
Business
Delivery:
Instructor-Led Training, Virtual Instructor-Led Training

Overview

  • Course Overview
  • In this 1 Day Course you will learn the importance of effective and professional written communication -- from creating professional documentation to E-mail correspondence.

Prerequisites

Course Details

  • 1: COMMUNICATING WITH E-MAIL AND MEMOS
  • Understanding E-Mail Messages and Memos
  • Composing the Main Elements of Messages,Making sure your message is delivered
  • Creating Professional E-Mail Messages
  • Constructing Professional Memos, Advancing your career by mastering memos
  • Writing Request Messages, Simplifying meeting requests
  • Writing Response Messages, Response e-mail etiquette
  • Writing Bad-News Messages
  • Writing Documentation Messages, Avoiding e-mail overload
  • Technology @ Work: Wikis
  • Practice
  • 2: UNCOVERING THE SECRETS OF CLEAR WRITING
  • Clarifying Written Communication
  • Writing Solid Sentences
  • Developing Effective Paragraphs
  • Mastering Punctuation, E-mail, IM, and Posts: Writing or Texting?
  • Laying Out Your Documents, Selecting the right medium
  • Illustrating Data
  • Adding Tables and Figures to Documents
  • Proofreading and Revising, Plain English is Good Business
  • Technology @ Work: Blogs
  • Blogging is Writing
  • Practice
  • 3: DEVELOPING REPORTS AND PROPOSALS
  • Understanding Reports and Proposals, Business reports are not academic papers
  • Planning a Report or Proposal
  • Writing the Beginning
  • Writing the Body
  • Gathering information
  • Creating the End Matter, Web tools for Web research
  • Writing Short Reports
  • Writing Proposals
  • Citing Sources
  • Writing in your own words
  • Technology @ Work: Online Collaboration Tools
  • Practice
  • WRITING FOR EMPLOYMENT
  • Understanding Job Searches
  • Searching for jobs on the Internet
  • Writing Effective Cover Letters
  • Planning Résumés
  • Writing Chronological Résumés, Avoiding ethical pitfalls
  • Writing Functional Résumés, Including keywords in your resume
  • Requesting Letters of Reference, E-portfolios and video resumes
  • Sending Follow-Up Messages
  • Accepting or Rejecting Job Offers
  • Technology @ Work: Professional Networking Sites
  • Practice
  • WRITING PROFESSIONAL LETTERS
  • Understanding Professional Letter Writing, The world’s most effective business letter
  • Writing Business Letters
  • Using Salutations
  • Closing Business Letters
  • Writing Routine Letters
  • Answering Request Letters
  • Writing Persuasive Letters
  • Writing for Goodwill
  • Respond to complaints with goodwill messages
  • Technology @ Work: Instant Messaging
  • Practice