Course Code: 19268

Winning at Human Relations

Class Dates:
1/2 Days
Class Time:
Instructor-Led Training, Virtual Instructor-Led Training


  • Course Overview
  • This 1/2 Day course is designed to cover critical business and professional development topics in the shortest time possible.

    Lost productivity, employee turnover, and damaged morale are only a few of the consequences of unresolved conflicts. Positive human relations affect the work environment and ultimately, the success of an organization. Winning at Human Relations shows participants how to build healthy, supportive relationships in the workplace while recognizing behaviors that may lead to self-sabotage.
  • Audience
  • Human Resources, Management, Supervisors and Leaders.


Course Details

  • Understanding Human Relations Skills
  • Recognizing the Importance of Human Relations
  • Focusing on the Relationship, Not the Personality
  • Possessing a Positive Attitude
  • Leveling the Workload
  • Building Relationships with Co-Workers
  • Maintaining Relationships Through Communication
  • Practicing the Mutual Reward Theory
  • Controlling Reactions to Emotional Trigger Points
  • Avoiding Absenteeism and Tardiness
  • Staying Focused During Career Plateaus
  • Balancing Career and Personal Problems
  • Preventing Common Misunderstandings