VTEC Training
Course Code: 19260
Manager Management
VTEC Training
Portland,
ME
Class Dates:
5/16/2023
Length:
1 Days
Cost:
$295.00
Class Time:
Technology:
Business
Delivery:
Instructor-Led Training, Virtual Instructor-Led Training
Overview
- Course Overview
- After taking this 1 day course you will be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills.
Through this workshop you will be able to disperse your knowledge and experience throughout your leadership team.
Manager Management takes a special type of leader. This workshop will expand your participant's knowledge and provide a way for them to teach and lead new and experienced managers.
As every manager knows that learning never stops, this workshop will have something for everyone - Audience
- Management, Supervisors and Leaders.
Prerequisites
Course Details
- Module One: Getting Started
- Workshop Objectives
- Module Two: Grooming a New Manager
- Set Specific Goals
- Authority (What They Can and Can't Do)
- Create a Shared Vision
- The More they Learn, the More Responsibility They Get
- Case Study
- Module Two: Review Questions
- Module Three: Measuring Performance
- Staying Within Their Budget
- Setting Measurable Objectives
- Skip Level Feedback
- Collaborate on Criteria to be Evaluated
- Case Study
- Module Three: Review Questions
- Module Four: Motivating Managers
- Provide the Needed Resources
- Bonuses and Incentives
- Give Credit for Good Work
- Keep Them Challenged
- Case Study
- Module Four: Review Questions
- Module Five: Signs of Poor Management
- Missed Deadlines
- Team Turnover
- Losing Customers
- Little or No Growth
- Case Study
- Module Five: Review Questions
- Module Six: Trust Your Team of Managers
- Do Not Micromanage
- Promote Open and Honest Communication
- Reward Initiative
- Trust, But Verify
- Case Study
- Module Six: Review Questions
- Module Seven: When an Employee Complains about their Manager
- Keep the Information Confidential
- Gather Information from Both Sides
- Coach or Delegate the Solution
- Follow-up with the Manager or Employee
- Case Study
- Module Seven: Review Questions
- Module Eight: Coaching and Mentoring (I)
- Writing Performance Reviews
- Provide Clear and Timely Feedback
- Praise in Public, Criticize in Private
- Make Sure Your Door is Always Open
- Case Study
- Module Eight: Review Questions
- Module Nine: Coaching and Mentoring (II)
- Offer Advice, Not the Solution
- Create a Supportive Environment
- Building Ownership
- 360 Degree Feedback
- Case Study
- Module Nine: Review Questions
- Module Ten: When Do You Step In?
- Unsafe or Dangerous Events
- Legal Ramifications
- Severe Financial Costs
- Repeated Failures after Coaching Has Occurred
- Case Study
- Module Ten: Review Questions
- Module Eleven: Remember These Basic Qualities
- Express Confidence in Their Abilities
- Practice What you Preach
- Have an Open Door
- Their Success is Your Success
- Case Study
- Module Eleven: Review Questions
- Module Twelve: Wrapping Up
- Words from the Wise
- Lessons Learned
- Completion of Action Plans and Evaluations