The business world is increasingly becoming centered around the interaction of different teams, both within and outside the organization. The success of a team within a company is often directly linked to the ability of a manager to lead and manage the team effectively. To perform the job well, the manager must understand the different roles of everyone involved on the team, and be trained in developing the capabilities of all team members and addressing issues as soon as they surface. In this course you will gain an understanding of the basic fundamentals of becoming an effective manager for your team.
By examining effective methods of communication, problem solving, delegation, and motivation, you can prepare yourself to be an effective manager.
*Course Cost listed does not include the cost of courseware or exam. Course is subject to a minimum enrollment to run. Course may run virtually as a Virtual Instructor-Led (VILT) class if the minimum enrollment is not met. For more information, please contact 207-775-0244 or email: learn@vtec.org
Determine the roles that a manager must fill on a team, and explore the key areas of personal development.
Discover how to detect silent messages through body language and other means of nonverbal communication. You will also boost your listening skills through active listening.
Discover the stages of team development and how to motivate your team. Also, you'll examine the need for regular team meetings and how to resolve conflict.
Empower your workgroup through delegation and coaching, and optimize staff performance.
Discover ways of identifying problems and determining their root cause. You'll also explore techniques to identify and implement solutions effectively.