Course Code: 19185

MS-720T00 Microsoft Eams Voice Engineer

Class Dates:
6/19/2023
Length:
3 Days
Cost:
$1495.00
Class Time:
Technology:
Server
Delivery:
Instructor-Led Training, Virtual Instructor-Led Training

Overview

  • Course Overview
  • In this course, you will learn how to plan, design, configure, maintain, and troubleshoot an integrated communications solution at an organization using Microsoft Teams. The course will cover Teams Phone with Calling Plans, Direct Routing, and Operator Connect, in addition to Teams devices, audio/video conferencing, and voice migration. Students will learn troubleshooting methodologies and how to resolve common telephony and voice problems.

    The Microsoft Teams Voice Engineer also works with administrators for other workloads, including networking, identity, licensing, security, and compliance. To earn the Microsoft Teams Voice Engineer certification, candidates must pass Exam MS-700: Managing Microsoft Teams in addition to the MS-720 exam
  • Audience
  • The Microsoft Teams Voice Engineer plans, designs, configures, maintains, and troubleshoots an integrated communications solution at an organization. The Microsoft Teams Voice Engineer must be able to translate business requirements into technical architecture and designs for communication solutions. The Microsoft Teams Voice Engineer is familiar with telecommunication technologies and has experience in Microsoft Teams, Microsoft 365, and PowerShell. They must be able to deploy and configure Microsoft Teams Phone with PSTN connectivity through Direct Routing, Operator Connect, and Teams Calling Plans. The Microsoft Teams Voice Engineer manages Teams-certified devices, audio/video conferencing, and voice migration. The Microsoft Teams Voice Engineer collaborates with telephony providers and third-party vendors to enable advanced voice features in Microsoft Teams.

Prerequisites

  • Before attending this course, students should have intermediate knowledge of the following topics from MS-700: Managing Microsoft Teams:

    Plan and configure a Microsoft Teams environment
    Manage chat, teams, channels, and apps
    Manage calling and meetings
    Monitor and troubleshoot a Microsoft Teams environment

Course Disclaimer

*Course Cost listed does not include the cost of courseware $ 200. Course is subject to a minimum enrollment to run. Course may run virtually as a Virtual Instructor-Led (VILT) class if the minimum enrollment is not met. If the course is under the minimum enrollment the course may run as 4 day class (Bootcamp Style). For more information, please contact learn@vtec.org or call 207-775-0244.

Course Details

  • After completing this course, students will be able to:
  • Plan and Configure Microsoft Teams Phone
  • Plan and optimize network performance for Teams Phone
  • Configure and deploy Direct Routing
  • Configure, deploy, and manage Teams devices
  • Monitor and Troubleshoot Teams Phone
  • Module 1: Plan and configure Teams Phone
  • Plan for Teams Phone
  • Plan and optimize network performance for Teams Phone
  • Migrate voice services from Skype for Business Server to Teams
  • Configure Teams Phone
  • Configure auto attendants and call queues
  • Configure and deploy Direct Routing
  • Extend Teams Phone with additional services
  • Lab : Prepare the lab environment
  • Configure your lab environment,Assign permissions, Validate and manage licenses, Setup PowerShell for Microsoft Teams Administration
  • Lab : Configure your environment for Teams Phone
  • Evaluate your network requirements with the Network Planner, Use the Teams Network Assessment Tool
  • Configure a basic network topology for dynamic emergency calling, Configure voice policies, Prepare users for calling, Configure audio conferencing settings
  • Module 2: Manage Teams Phone
  • Configure and manage voice users
  • Configure, deploy, and manage Teams devices
  • Monitor and troubleshoot Teams Phone
  • Lab : Manage your Teams Phone Environment
  • Manage voice users
  • Manage Teams devices
  • Monitor and troubleshoot Teams Phone