Course Code: 18941

Calming Upset Customers

Class Dates:
12/29/2020
Length:
1/2 Days
Cost:
$175
Class Time:
Technology:
business
Delivery:
Virtual Instructor-Led Training

Overview

  • Course Overview
  • When a customer is upset with your company, you are presented with the ulitmate opportunity. You can “become the company,” defuse the situation, win the customer over, and ensure continued business. There is no single technique for every customer, but the collection of skills outlined in this self-paced book will work in any industry.

Prerequisites

Course Details